Program equips students with the essential skills required to efficiently manage administrative and office-related tasks in modern workplaces. The course focuses on developing strong communication abilities through Functional English, and practical computer proficiency with MS Office and internet tools. Students gain exposure to digital marketing, office management, vendor and inventory handling, logistics coordination, and basic accounting principles.

Course Module include following Topics

Advance Computer

Fundamental of computer, MS Office, Excel and Power Point, Google Drive, Mail writing, English – Basic Grammar, Tenses, Active and passive Voice, Speaking Activity, Writing skills, Role plays, Extempore and Debates, Group Discussion, Picture description, Pitches

Office Management

Fundamental of office, Functions of Office Management, Office Management Skills, Area of Office Managements Role of admin staff in schools, colleges, hospitals etc. Telephonic etiquettes, Reception management, File management, Data Management, Role of front office management skills in clinic, beauty salons, real estate companies

Digital Marketing

Introduction to Digital Marketing, Online Marketing, Website Planning, Online Display Advertisement, Search Engine Optimization (SEO), Introduction to Search Engine Advertising, Introduction to Social Media Marketing, E – Mail Marketing, Affiliate Marketing and Strategic Partnership.

Basics of Accounting

Basic Terminologies of Accounts, Types of Accounts, Ledgers, Golden Rules of Accounts, Different Types of Journal Entries, Types of Books: - Sales, Purchase, Payment, Contra etc., Types of Bills.

Advance Computer

• Fundamental of Computer
• MS Office
• Excel and PowerPoint
• Google Drive
• Mail Writing

English

• Basic Grammar
• Tenses
• Active & Passive Voice
• Speaking Activities
• Writing Skills
• Role Plays
• Extempore & Debates
• Group Discussion
• Picture Description
• Pitches

Sales & Marketing

• Knowledge about Marketing
• Concepts of Marketing
• Types of Market
• Consumer Behaviour
• Sales Pitch & Sales Process
• Types of Sales Managers
• Customer Relationship Management
• Solving Customer Queries
• Pending Payment Collection
• Customer Feedback
• Retail Sales

Digital Marketing

• Introduction to Digital Marketing
• Online Marketing
• Website Planning
• Online Display Ads
• SEO (Search Engine Optimization)
• Search Engine Advertising
• Social Media Marketing
• Email Marketing
• Affiliate Marketing
• Strategic Partnership

Basics of Accounting

• Basic Terminologies of Accounts
• Types of Accounts
• Ledgers
• Golden Rules of Accounts
• Journal Entries (Different Types)
• Books: Sales, Purchase, Payment, Contra
• Types of Bills